Job Description

► Salary up to S$2.5K

Our client is a global logistic service provider and it operates its business across the region.

Job Responsibilities:

Customer Service Interaction
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone (without fail)
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern Eg Ops, Warehouse, Traffic, planning team
- Always ensuring that the Airfreight rates apply is correct and updated.
- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail

Requirements:

1) Minimum 3 " O" Level or 5 " N " Level
2) 2 years' experience within the same industries / field
3) Require basic knowledge of computer (eg, Excel, Words etc.)