Customer Service / East / 5 days work / up to $2500


Job Description

► Salary up to S$2.5K

Our client is a global logistic service provider and it operates its business across the region.

Job Responsibilities:

Customer Service Interaction
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone (without fail)
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern Eg Ops, Warehouse, Traffic, planning team
- Always ensuring that the Airfreight rates apply is correct and updated.
- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail

Requirements:

1) Minimum 3 " O" Level or 5 " N " Level
2) 2 years' experience within the same industries / field
3) Require basic knowledge of computer (eg, Excel, Words etc.)

 


  • Permanent Full Time
  • 8:30am-5:30pm
  • From S$2,000.00 to S$2,400.00
  • West
  • Others

EA Personnel: Jaden Cheong
EA Personnel Reg. No.: R1876426

Apply This Job


MS Word document preferred, max file size 5MB.

All applications received will be treated with strictest conf idence. We regret that only short-listed applicants will be notified.
By submitting your resume or personal data to us in connection with your job application, you are deemed to have consented to the collection, use and disclosure of your personal data by us and our affiliates , in accordance with our Privacy Policy.

Please access our website at www.stafflink.com.sg for a copy of our Privacy Policy. If you wish to withdraw your consent, please email to let us know.

Get in touch