Desktop Support Technician (both Onsite and Helpdesk)


Job Description

Responsibilities:

 

  • To provide first and second level end-user IT support (face to face), including
  • PC/network/server/standard applications support and troubleshooting (within the organization building,
  • no intensive travelling required).
  • To escalate specific requests to next level for immediate attention and resolutions.
  • To log and follow up on outstanding cases.
  • To support Project implementations, as when required.

 


Requirements:

 

  • At least ITE or Diploma in Computer Studies or its equivalent.
  • Minimum one (1) year of working experience supporting PCs, Notebook and LAN.
  • Entry level candiates will be considered
  • Proficient in MS Standard Software (MS Office, MS-Outlook, Anti-Virus Software, Internet Browsers,
  • etc).
  • Must be comfortable talking to people at all levels.
  • Customer oriented, a Team Player, a fast learner and serious with work.
  • Class 3 License

Preferred Skills:

  • Helpdesk
  • Technical support
  • Windows XP
  • Workstation support
  • Customer Support
  • Desktop Support
  • Information system user support
  • MS Windows

 


  • Permanent Full Time
  • Regular hours, Mondays - Fridays
  • From S$2,500.00 to S$3,500.00
  • North
  • Information Technology

EA Personnel: Jason Bong

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