Customer Service Executive (Up to S$3300/ OverNight Shift/Cantonese Speaking)


Job Description

 

  • Working hours: 10pm-7am / 11pm-8am (Night shift allowance given) 
  • Working days: 5 work day, Need to commit weekend (depending on shift)
  • Working location: central
  • High call volume working environment/ Fast paced environment/ call center enviroment 
Our client is a lifestyle MNC looking to expand a team of customer service for night team. This person main responsibility will be require to answer online oversea call for planning of travel trip. 

Responsibilities:

 

  • To deliver exceptional customer service to ensure the member has the best experience each time they call.
  • You will handle a high volume of calls
  • Need to engage with the member to understand their needs, interests and requirements in order to connect the member with the appropriate department or specialist.
  • Basic research for the customer's need.

Requirement
  • Min Diploma or Degree in business related field. 
  • No experience are welcome
  • Speak fluent Cantonese to laise with with chinese associate. 
  • The ability to work independently and perform well with little supervision
  • Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skill
  • Good research skill
  • The ability to multitask and handle several projects at the same time

 


 


  • Permanent Full Time
  • 10pm/11pm - 7am/8am
  • From S$2,200.00 to S$3,300.00
  • Central
  • Customer Service / Call Center

EA Personnel: Tan Kok Ming
EA Personnel Reg. No.: 14523

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