Customer Service Executive (Up to S$3300/ OverNight Shift/Cantonese Speaking)


Job Description

 

  • Working hours: 10pm-7am / 11pm-8am (Night shift allowance given) 
  • Working days: 5 work day, Need to commit weekend (depending on shift)
  • Working location: central
  • High call volume working environment/ Fast paced environment/ call center enviroment 
Our client is a lifestyle MNC looking to expand a team of customer service for night team. This person main responsibility will be require to answer online oversea call for planning of travel trip. 

Responsibilities:

 

  • To deliver exceptional customer service to ensure the member has the best experience each time they call.
  • You will handle a high volume of calls
  • Need to engage with the member to understand their needs, interests and requirements in order to connect the member with the appropriate department or specialist.
  • Basic research for the customer's need.

Requirement
  • Min Diploma or Degree in business related field. 
  • No experience are welcome
  • Speak fluent Cantonese to laise with with chinese associate. 
  • The ability to work independently and perform well with little supervision
  • Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skill
  • Good research skill
  • The ability to multitask and handle several projects at the same time

 


 


  • Permanent Full Time
  • 10pm/11pm - 7am/8am
  • From S$2,200.00 to S$3,300.00
  • Central
  • Customer Service / Call Center

EA Personnel: Tan Kok Ming
EA Personnel Reg. No.: R1875787

Apply This Job


MS Word document preferred, max file size 5MB.

All applications received will be treated with strictest conf idence. We regret that only short-listed applicants will be notified.
By submitting your resume or personal data to us in connection with your job application, you are deemed to have consented to the collection, use and disclosure of your personal data by us and our affiliates , in accordance with our Privacy Policy.

Please access our website at www.stafflink.com.sg for a copy of our Privacy Policy. If you wish to withdraw your consent, please email to let us know.

Get in touch