IT Site Assistant (Onsite / Yearly renewable contract / 5 days) @ Suntec


Job Description

→ Diploma in IT with 3 years of IT onsite exp. preferably in MNC environment preferred
→ European Chemical MNC @ Suntec Tower
→ Working hours: 8.30am to 5.30pm, Monday to Fridays
→ 1 year contract role subject to contract renewal

Our Client is the world's leading chemical company engaging in the development, manufacturing and sale of a wide range of products for agricultural products and nutrition, colorants and finishing products, chemicals, and plastics and fibers for numerous applications in almost all industries.

Objectives:

  • Support Singapore users across 5 sites (Suntec, Jurong Island, Tuas x 2, Loyang)
  • Position based in Suntec and occasional visit to other sites as the need arises.
  • Onsite presence is necessary.
  • User support in the areas of hardware (mobile phone, laptop, printer, audio / video system), application software and basic user training
  • Infrastructure support in network
  • Maintain equipment inventory
  • Work with external vendors in Service Desk, infra provider, device deployment
  • Support employee townhalls in the AC/VC equipment

Job Responsibilities:

  • Provide assistance and support the use of company IT hardware including computers, mobile phones, printers, AC/VC equipment, servers and standard software
  • Set up and configure desktop computers, peripherals and accounts assigning security level
  • Install and minor repair hardware and peripherals (eg. Microcomputers, disk drives)
  • Work with external provider to support site-related testing or project activities for bandwidth or any network issue
  • Perform basic troubleshooting, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
  • Provide introductory training (online or classroom) for company issued electronic devices
  • Provide onboarding session (online or classroom) for new employees
  • Support offboarding of resigning employees in their return of company device
  • Provide user support in person, via phone or electronically
  • Support user backup or file retrieval during hardware failure before device change
  • Support user to chase / escalate ticket and coordinate activities between user and other IT units including vendors and service desk
  • Assist in senior executive support, including home visits where necessary
  • Maintain and update of IT inventory records, asset control and documentation
  • Resolve technical issues in a timely manner
  • Support AC/VC equipment (eg: Sound system/video camera) during employee townhalls.
  • Willingness to perform overtime when required.

Job Requirement

  • Diploma in IT or related field
  • Minimum 3 years working experience in Onsite activities
  • Knowledge on hardware, Microsoft products
  • Digitalisation interest and skills preferred in doing simple coding on MS platforms

HOW TO APPLY:
Interested applicants, please click on "Apply Now" or email to ref32@stafflink.com.sg to submit your resume.
We regret only shortlisted candidates will be notified.

 

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Bong Wee Kiat (Jason)
EA Personnel Reg. No.: R1986867

 


  • Temporary / Contract
  • Mon-Fri
  • From S$2,300.00 to S$3,000.00
  • Central
  • Information Technology

EA Personnel: Jason Bong
EA Personnel Reg. No.: R1986867

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