Job Description

Responsibilities:

1. Update inbound tracking report and ensure shipment arrive.
2. Send shipment booking, monitor outbound flight details once shipment booked and check HAWB details and communicate with destination agent or representative office to ensure shipment arrive.
3. Coordinate orders and schedule shipments with main office and ensure that POD is obtained for each shipment.
4. To alert TMO Logistics should there be any inbound or outbound shipment discrepancy or delay.
5. Drop booking with transporter. (for Air export)
6. Check shipping document- COO, weight. (for Air export)
7. To release shipments to transporter. Implant need to verify and ensure that goods released are correct to main office in terms of quantity booked and to review Ship to address and rush label versus Shipping Documents before cargo release.
8. Once cargoes are collected, Implant to ensure that all documents are endorsed with Date, Signature & Company Stamp.
9. Generate end of day manifest.
10. Create shipment and update milestone in CW1. (for Air export)
11. Look for inbound documentation for Country of Origin application.
12. Generate monthly report (DMG)
13. Proper filing system in compliance to customer audit regulations.
14. Coordinate with warehouse on the Container empty and ensure truck out on time
15. Based on shipment ETA SIN, Enter LA/Z4 in customer SAP
16. Direct e-mails to correct department/ person-in-charge

Requirements:

- 1 years or above experience in freight forwarding with focus on customer service
- Strong operation and process background in freight airfreight forwarding
- Good command of English and Mandarin to liaise with English and Mandarin speaking customers
- Proficiency with MS Office products including Word, Excel, and Outlook