Senior Customer Service Executive
Job Description
►Seeking for prospective candidate to be groomed to a Supervisor / Managerial level
►Our client is a technology-intensive Global trading MNC specializing in electronics and electric machinery for industrial applications.
►Central working location (Nearest MRT - Bugis or Nicholl Highway)
►Work life balance, Mon to Fri, 830am to 530pm
►Healthy annual bonus payout, AWS + 1 to 2 months performance bonuses
RESPONSIBILITIES:
Coordinate with Customers, Suppliers, Forwarders and Warehouse
Handle Purchase Order / Sales Order Processing and Generate invoices to customers
Update Delivery Schedules to Customers
Handle Pull In / Push Out / Cancelled Request from customers
Handle Shipping Discrepancy such as Quality problems and Shortages
Handle EOL Issues & Update master file
Prepare Customer's survey forms /Rohs / Reach
Planning of buffer stocks based on monthly forecast for customers
Assist to answer incoming calls
Assist to help serve tea to visitors
Any other requests from supervisor
REQUIREMENTS:
Singaporean Only
Proficient in Microsoft Excel
Team player and dynamic personality
Have 2 to 4 years working experience preferably in Customer Service / Sales Coordination
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Permanent Full Time
- 0830 to 1730 M to F
- From S$3,000.00 to S$3,600.00
- Central
- Sales & Marketing
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