Job Description

1) Man the reception counter to assist residents, visitors and contractors on the following -

a) General enquiry relating to the Condominium;

b) Booking of facilities;

c) Collect and account for all deposits received in conjunction with administering the
bookings;

d) Receive complaints / feedbacks, records and maintain a proper log book and file in these electronically in the OMS system and pass on to the relevant personnel to close the loop i.e. CRF.

e) Receives application of carpark labels, transponders, card access and process these
applications dutifully (i.e. collect payments, ensure update record of respective
residents)

f) Receives application for Renovation, House Moving and process these applications dutifully in accordance to establish By-Laws/House Rules.

2) Maintain proper record of all cash received for services rendered such as photocopying, fax charges, issue of new access cards, lost carpark label etc. and produce summary of sales / income within 3 days of the end of the preceding month.

3) Retrieve daily mails and distribute to appropriate staffs to follow up

4) Retrieve emails and reply to SPs / residents only on administrative matters or when instructed by CM / ACM.

5) Update and maintain strata roll and owner, residents contact list

6) Provide accurate information under Section 47 including liaising with accounts department

7) Do all filling works as per OMS system

8) Preparing Managing Agent report timely (i.e. close all registering of feedbacks / complaints)

9) Raise PO electronically using the OMS system to requisite/procure stocks/logistics (for admin / pantry supplies and when instructed by CM / ACM)

10) Assist CM / ACM in gathering quotations for ad-hoc administrative works.

11) Any other administrative duties relating to Pebble Bay as assigned by CM from time to time.