System Support Engineer (Redhill/ Up to $3,000)
Job Description
Responsibilities:
• Provide 2nd and 3rd level support
• Resolving escalated customer complaints without the need for team lead intervention.
• Documenting troubleshooting and problem resolution steps.
• Participation in providing training to customers as required.
• Keep customers inform on the Support development and progress.
• Highly customer service driven with excellent planning & organizational abilities.
• Report to the assigned Team Leader/Manager during support request.
• Provide implementation for cloud delivery such as Office365 and Microsoft Azure.
Requirements:
• Diploma/Degree in Computer Science, IT or equivalent
• At least 2 years of experience in system projects implementation
• Knowledge of Office 365, MS Exchange, SAN Storage, VMware, Citrix
• Good communication skills
• A good team player
-
Permanent Full Time
- 8.30am-5.30pm (Mon-Fri)
- From S$2,500.00 to S$3,000.00
- Central
- Information Technology
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