Travel Specialist (Lifestyle/ Cantonese Speaking/GDS)

Job Description

Working hours: 7am-4pm / 2pm-11pm (depending on the shift timing)
Working days: 5 work day, Need to commit weekend (depending on shift)
Working location: Central
High call volume working environment/ Fast paced environment.

• To fulfill leisure travel requests on behalf of our members, including scheduled, no frills and chartered flight only requests from our global membership network, with a high volume of first and business class requests.
• Your exceptional customer service skills, commercial judgement, skilful use of the our job management system and GDS booking technology (preferably Amadeus
• Deliver superb member satisfaction and repeat usage of Ten concierge for travel and other services offered by the business.

• Fluency in Business Cantonese and English to a native level (in order to liaise with Cantonese and English speaking members)
• Travel background is a necessity with experience in Hotels, Travel, Airlines, Airport etc.
• GDS skills required in Amadeus, Galileo or Sabre.
• Exceptional verbal and interpersonal skills when dealing with members and suppliers, working in a calm and professional manner at all times.
• The ability to work independently and perform well with little supervision
• Dedication to customer satisfaction, show a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skills
• The ability to multitask and handle several projects at the same time
• High adaptability to a dynamic changing environment
• Experience in the high-end and luxury customer service, dining, ticketing, travel, luxury or hospitality industry would be an added advantage


  • Permanent Full Time
  • 5 working days, 8 hour shift.
  • From S$3,500.00 to S$4,500.00
  • Central
  • Customer Service / Call Center

EA Personnel: Marcus Liu
EA Personnel Reg. No.: R1107940

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