MEMBERSHIP SERVICES EXECUTIVE


Job Description

MEMBERSHIP SERVICES EXECUTIVE / SENIOR EXECUTIVE
(SAFRA Points Rewards Programme)
- HQ, Mount Faber Club (2-Year Renewable Contract)

Responsibilities:

 Manage and operate our client Points Rewards Programme including planning, operations, marketing and administration.
 Conceptualise and execute marketing and promotion plans for redemption specials and clubs vendors' promotion to attain Points earning and redemption targets.
 Plan and initiate communication materials for the Rewards Programme for both online and offline channels.
 Conceptualise and execute our client Membership Grand Draw. This include the Grand Draw promotional mechanics, propose prizes and IT system requirements.
 Generate monthly report and provide analysis of members' spending, earning and redemption of SAFRA Points.
 Manage the Rewards Programme CRM system, criteria and vouchers issuance in both digital and paper format.
 Support enhancements for the Rewards Programme systems.
 Manage and liaise with merchants/vendor relating to SAFRA Points Rewards Programme.
 Monitor competitors' loyalty programme and conduct periodic review to improve SAFRA Points Rewards Programme value.

Requirements:


 Degree with 3-4 years' marketing/operations experience preferred.
 Meticulous with good supervisory, interpersonal, written and verbal communication skills.
 Good team player who is able to work under pressure.
 Energetic with good multi-tasking skills, a positive attitude and strong customer focus instinct.
 Prior experience in a membership/rewards programme setting and/or digital vouchers scheme will be advantageous.

 

 


  • Permanent Full Time
  • 5 days week
  • From S$3,000.00 to S$4,000.00
  • South
  • Customer Service / Call Center

EA Personnel: Jonathan Ng Yih Hau
EA Personnel Reg. No.: R1332294

Apply This Job


MS Word document preferred, max file size 5MB.

All applications received will be treated with strictest conf idence. We regret that only short-listed applicants will be notified.
By submitting your resume or personal data to us in connection with your job application, you are deemed to have consented to the collection, use and disclosure of your personal data by us and our affiliates , in accordance with our Privacy Policy.

Please access our website at www.stafflink.com.sg for a copy of our Privacy Policy. If you wish to withdraw your consent, please email to let us know.

Get in touch