Job Description

Work with the External & Inside Sales teams to meet and where possible exceed the customer's requirements/expectations, which includes:

• Maintain expert level of product knowledge and applications.
• Generation of quotations for customers in a clear, detailed and accurate manner.
• Negotiating and achieving deadlines for the submission of quotations.
• Assist outside sales team in Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
• Listen, understand and convey customer requirements.
• Maintain and expand the company's database of prospects. Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
• Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
• Enter new customer data and update changes to existing accounts in the corporate database.

 Requirements

• Experience 3-5 Years in Engineering or Customer Service
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Strong knowledge of sales principles, methods, practices, and techniques.
• Strong problem identification and objections resolution skills.
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills & Strong written communication skills.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
• Experience with CRM, SAP an advantage
• Proficient in Microsoft words, excel